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If you downloads or open the attachment will have at your disposal important information for your stay, how near shops, the best restaurants in the area, getting you to the main tourist attractions of Barcelona (some Elles on the same side of the apartments) or how to use the appliances that you'll find in your apartment...
Attachments:
User Guide
Guide for Appilances
The outstanding amount of the reservation, along with the refundable security deposit, must be paid when checking into the apartment, with a credit card or in cash.
No, unlike other tourist apartments in Barcelona, we do not charge any supplement for paying with a credit card.
If you cancel or change your reservation up to 30 days before the day of your arrival, the establishment shall not charge you anything. If you cancel or change your reservation up to 15 days before the date of your arrival, the establishment shall charge you 25% of the entire stay. If you cancel or change your reservation up to 7 days before the date of your arrival, the establishment shall charge you 50% of the entire stay. If you cancel or change your reservation outside of these periods or do not turn up, the establishment shall charge you 100% of the entire stay.
For a reservation to be considered firm and confirmed, 25% of the total reservation has to have been paid, except the refundable safety deposit. You will receive a confirmation email regarding your reservation within the next 24 hours or 48 hours at weekends or on public holidays.
The apartment is available from 3.00 p.m. and check-in can be done at the actual apartments 24 hours a day. If we have availability, we would be delighted to offer you your apartment before 3.00 p.m. If you are going torequire this service, please inform us by email at info@hometohomebarcelona.com info@hometohomebarcelona.comand we will let you know if this is possible.
There is an additional cost for arriving at night: €20 after 9.00 p.m. and €50 after midnight.
During the check-in process, a person will be waiting for you in the building so you must reply to the email we will send you asking you to send us your flight number and approximate time of arrival. Then, when you have your keys, you can easily access the building by putting your proximity card near the square receptor located just under the entry phone.
Our establishment does not have its own parking in the building, but we do have limited places nearby that are subject to availability and must be requested in advance at info@hometohomebarcelona.comThe cost is €20 per day.
We will provide you with two proximity cards that will enable you to access the establishment, the apartment and the solarium and chill-out zones located on the top terrace of our building. s
For greater security, we advise you to close the door when you leave the apartment and once closed put the card near the door knob. The door knob will unblock and will turn green, enabling you to double lock by turning the door knob as if it were a normal door.
It is important to double lock the door, given that if there is a robbery, insurance companies are only liable if the apartment is double locked.
Pets are not allowed in the apartments. If this rule is breached, you will be asked to leave the apartment with no right to future claims or any kind of compensation. This shall also entail the total loss of the rental amount and the reimbursable security deposit.
Check out from the apartment must be done before 11.00 a.m. If you want to leave later than the stipulated time, you must consult the staff or send an email to info@hometohomebarcelona.com and we shall inform you if this is possible.
The number of people that can use the apartment can in no event exceed the maximum capacity allocated toeach apartment, except in the case of children under two years of age.
If a violation of the rule is detected by staff from the establishment or throughthe video surveillance system, Home to Home Barcelona,at its own judgement, shallhave the right to ask the client to leave the apartment withoutthe right to claim any kind of compensation.
Bear in mind that municipal regulations are very strict with regard to this matter.
Of course not. If requested, we can provide you with a cot and high chair totally free of charge. The big 43” television also has several children’s channels for you kids to enjoy during your stay. We will also provide you with children’s crockery and cutleryat no additional charge.
If something breaks by accident, please contact the apartment staff if you can find them or call us on the 24 hours telephone number that we gave you as soon as possible so that we can replace the item as quickly as possible while we assess whether or not you need to pay for the damage.
To access the top terrace area, you will need your apartment key. This zone is accessible between 9.30 a.m. and 9.30 p.m. Out ofthese hours, the area will remain closed. Remember that the area is under video surveillance and that the basic rule is to respect the neighbours.
In the event of an emergency you can call us 24 hours a day on the emergency telephone number that you will be provided with when you arrive, but if you need anything, be it a restaurant recommendation in the area or advice on what to do with the children that day, do not hesitate to call us or send us an email at info@hometohomebarcelona.com
Daily cleaningis not included in the price. For stays of 7 nights or more, the price includes one free cleaningof the apartment and a change of towels and bed linen. If you need any additional cleaning,ask us and we will be delighted to attend toyour needs (cost of service €36).
Tap water in Barcelona is clean and safe to drink throughout the city . However , due to the high sodium content it has a flavor that can be unpleasant to some visitors . Bottled water can be found in supermarket located a few meters of our establishment
At the time agreed with the person who attended to you when you arrived and who will take care of you at all times, we will come to do the check-outand make sure that everything has gone well. If you are leaving earlyin the morning, your Home to Home assistant will give you specific instructions. Remember to leave both access cards to the apartment and the parking space key if youhave used it, otherwise we will have to charge your credit card €10 for the apartment access cards and €20 for the parking key.
Clients must leave the apartment in perfect condition, throw out rubbish and clean the apartment and cookware.Otherwise, your credit card could be charged for an additional cleaning.
In accordance with the new anti-smoking law, smokingis not permitted in our apartments. However, smoking is allowed on the outdoor balconies or in the chill-out zone on thetop terrace of our apartments.
Our apartments are located in a residential neighbour hood, where people who need to get up early to go to work live and their sleeping hours must be respected. Sleeping hours are from 10.00 p.m. to 10.00 a.m.
Loud music, shouting, parties and inappropriate behaviour tha disturbsthe other guests or neighbours is strictly prohibited. If there are any complaints and/or the neighbours call the police, this can be reason for immediate eviction from the apartment regardless of the time of day or night and with no right whatsoever toany claim and losing the prepaid rental amount and the reimbursable security deposit.
The tourist tax was established by theCatalonian Government and is a tax on accommodation of 0.72 euros per person per night, with a maximum of 7 nights. It is not included in the price of the apartment and should be paid when you check in. Children and guests under 17 years of age are exempt. For more information visit the official website of the Catalonian Government.
Carrer de Sant Fructuós, 37 - 08004 Barcelona T. (+34) 932 750 423 info@hometohomebarcelona.com
Everything. Very helpful, friendly welcome after the booking was made, and on arrival in Barcelona.
The apartment was comfortable, large, quiet and well equipped. Excellent bed, cooking corner, balcony, bathroom and shower.
Very good value for money. Location is 8 mins walking from Plaza de Espanya, with lots of restaurant and bars there.
At the Plaza are metro lines 1 and 3 and buses to Estacion de Sants, buses, and you can walk directly up to Montjuic for the big art museum, gardens and castle.
It is also very convenient that the airport buses (either Aerobus or city bus 46) stop at Plaza de Espana. 100% recommended
Комфортабельные апартаменты со всем необходимым, включая посудомойку и стиралку. Замечательный личный просторный сад в восточном стиле, в котором было приятно немного отодхнуть вечером после целого дня впечатлений.
В апартаментах на первом этаже очень тихо и спокойно. Все окна выходят во двор. Удачное расположение. Остались очень довольны!
I loved the modern contemporary furnishing in the apartment. The layout was perfect to make comfortable use of a small space. It felt bigger than it was. Many shops close by for food shopping, mall just 3 blocks away. One block of the main street when you will find Bus, Taxi and metro. The bed was awesome (wish I could take it with me). The kitchen is fully equipment with all your basic needs. Includes washing machine and dishwasher. I can't say enough good things about this place.
We had a great vacation in barcelona and one of the reasons was the home to home apartment which we chose to stay in. we enjoyed our staing at the apartment very much!!!
The staff was very professional and kind, the location was great only five minutes from the magic fountain.
The apartment is modern and very clean we recommend you to have your vacation in home to home!!!!
Eine sehr modern ausgestattete Wohnung mit allem Komfort für eine Selbstverpflegung, Geschirrspülmaschine, Waschmaschine, Bügeleisen.
Sehr nett war der kleine Willkommensimbiss mit Käse,Oliven , Schinken, Brot, Wein, Bier, Orangensaft und Wasser.
Sehr nette Begrüßung und es gab viele Informationen über Barcelona. Wir haben sehr wohlgefühlt.
Le personnel accueillant,patient et sympathique malgré que les aléas du voyage aient causés un retard conséquent lors de notre arrivée.
Soucieux du bien-être du personnel via mail -> personnalisation du client et pas la sensation d'être un numéro.
Bel appartement confortable, l'accès WIFI est top, Proche de la vie active de Barcelone. Accessibilité facilité par la localisation et proximité du bus touristique.
Pic-nic dans le frigo
Preciosos apartamentos a dos pasos de la Feria de Barcelona. Son nuevos!!!
First the sweet and home welcoming from the staff. As a yoga teacher I love the design, the message in the wall and the Zen Garden make my stay and my daily yoga practice very special.
La favolosa accoglienza, ad attenderci c'era Chiara (italiana) di conseguenza ci ha descritto l'appartamento nei minimi particolari, ci ha descritto la città e si è preoccupata di chiederci spesso se tutto andava bene.
Il kit di accoglienza con salame formaggio e spumante, la pulizia e la struttura nuovissima è stato apprezzato da tutti noi con molto entusiasmo.
In ultimo l'appartamento è posizionato in maniera strategica a 5 min dalla metro e dagli autobus per l'aeroporto .... insomma che dire, sarà il nostro punto di riferimento per i prossimi viaggi a Barcelona.
We had a most fabulous stay at your apartment. Super location, super clean, well equipped and warm welcome and super service.
We felt so at home and my 9 years old daughter has already been asking for a next stay. We will definitely stay longer next time!
We had a wonderful time in your apartment. Everything was perfect, new, modern, spacious, clean, fully equipped.
Perfecto si vienes a correr el maratón. A 2 pasos de la salida! y Además, están muy muy bien!
Zentral - In der Nähe von Place Espanya (Metrostation) - Sightseeing-Information vom Personal sehr ausführlich - Sehr sauber und gut eingerichtet - Viele Einkaufsmöglichkeiten in der Nähe
This place exceeded all expectations with a great agent who introduced us to its many great features upon arrival, to it's terrific comfort, amenities and wifi.
What a welcome! Really appreciated the "welcome pack" with eats, cold cava etc. on arrival as well as all the tourist information given when we arrived there. Great location, close to Metro station.
Le personnel a été le plus attentionné rencontré durant notre circuit en Espagne, autant pour l'accueil que pour le départ.
Les appartements sont très confortables et très bien situés pour visiter tout le quartier Montjuic à pied, et Barcelone centre est à facilement accessible en métro.
Nuestro apartamento en la planta baja tenía un jardin privado de 130 metros y el diseño y todos los detalles se veían cuidados. Barrio tranquilo, con supermercado a la vuelta de la esquina, panaderia, pescaderia, carniceria, farmacia.
A pocos metros hay un gran centro comercial y de ocio. El metro y los autobuses estan a menos de cinco minutos, muy bien localizado, con las fuentes de Montjuic y el Palacio justo al lado.
Vale la pena visitar el espectaculo de la fuente, es uno de los simbolos de Barcelona
La disposizione delle camere è stata ottimale, i bambini (3) avevano la loro camera e il loro bagno e noi la nostra privacy! A volte, in vacanza con la famiglia, è quasi impossibile.
Vale la pena visitar el espectaculo de la fuente, es uno de los simbolos de Barcelona.
Location was good for us as we ran everyday around the Olympic stadium which was amazing.
The apartment was perfect for our needs and I can say for sure it looked exactly as shown on the Internet, which these days is rare, clean tidy fresh modern overall just a very nice place to stay.
Appartement moderne, propre et très confortable. Accueil très chaleureux, personne disponible pour toute demande.
Très bien situé et desservi par métro, bus ou taxi pour se déplacer ou l'on veut sans voiture.
Quartier typique très agréable, parking a proximité. Je recommande vraiment ce site pour séjourner a Barcelone vous ne serez pas déçu :)
Equipación nueva y moderna.
Ubicación inmejorable para el acceso a la Fira y a la maratón.
El Kit de bienvenida genial.
Buen barrio con buenos servicios. Gran detalle permitirnos el checkout a las 13h.
The apartment had everything you would require for a self contained flat.
. The staff were incredibly helpful from the booking stage through to our arrival.
Zeer mooi ingericht appartement met een mooi gezamenlijk dakterras.
Goede bedden, netjes verzorgd. Het appartement zelf is rustig, de huisregels geven ook aan respect te hebben voor de logés, geen house party's toegestaan.
In de buurt voldoende supermarkten en een niet ver van de berg Montjuc met het catalaans kunst museum. Goede verbinding met metro via place Espanya naar alle richtingen.
Freundlicher Empfang, zuverlässiges Personal und sehr hilfsbereit.
Die Wohnung war sehr modern und gut ausgestattet. Toll war auch, dass Bettwäsche, Frotteewäsche und auch Shampoo und Douchemittel vorhanden waren.
Die Küche verfügte sogar über eine Spülmaschine.
Die Lage ist ideal, da die Wohnung gleich in der Nähe der Metro ist - es gibt auch einige Sehenswürdigkeiten sowie ein grosses Shopping-Center in der unmittelbaren Umgebung.
Душевный и искренний прием. Обходительность и внимание.
Как дня нас, идеальное месторасположение.
Наличие на кухне и в ванной всего необходимого и даже больше)) Прекрасный внутренний дворик.
Действительно высокоскоростной интернет - два ноута и планшет работали превосходно.
Mycket bekväm och toppmodern designvåning för hela familjen, 2 sovrum och 2 bra badrum, läge vid Magic Fountain. 4 T-banehållpl från Pl.Catalunya.
Nära El Prat flygpl. Hjälp med taxi till flygpl på natten. Utmärkt mottagande av personal både före och efter, på norska:-)
We stayed in there for 5 days in BCN. All of the staff members reacted our requests instantly, and the location was also very peaceful and good to visit other attractions.
If we visit there, I absolutely visit there. Thank you for your great support !!
Die Wohnung war sauber,in einer guten Lage und in einem sehr guten Zustand.
Die Küche war modern eingerichtet, die Bäder sehr komfortabel und alles in allem ohne Beanstandungen.
Das WLAN Netz war sehr stabil, was unsere Teenis gefreut hat. Auch bei Nachfragen wie Karten für ein Fußballspiel etc. wurden wir absulut zuvorkommend behandelt, die Karten wurden sogar in die Wohnung geliefert.
An- und Abfahrt, Übergabe der Wohnung, das Personal, alles so wie es sein muss. Vielen Dank an Stephanie Gielkens, welche uns auch in Deutsch betreut hat. Ich werde diese Wohnung in jedem Fall weiter empfehlen.”
内部设施非常现代,而且非常细心体贴,比如提供了洗衣液,备用的垃圾袋等 服务态度非常好,到的当日接待员等到了半夜12点多,房间内提供了免费得面包,葡萄酒和火腿